These terms govern your use of this website and the services provided by [Registered Company Name] (“Nollon”), including access to Nollon AI, our AI agent software. By using the website or our services you agree to these terms. Services provided under a separate written agreement are governed by that agreement.
1. Our services
We provide customer communication services, including customer support and social media communication management, as described on our Services page.
Nollon AI is in development. Features labelled “In development” or “Planned” are not yet available and may change. Access to preview versions may be limited or withdrawn at any time.
2. Business accounts
- You must provide accurate information and keep your login details secure.
- You may connect only Facebook Pages you are authorised to manage, and you are responsible for that authorisation.
- You must make sure the information you give the AI agent (prices, policies, services) is accurate and kept up to date.
3. Facebook and Meta platforms
Use of Messenger features is also subject to Meta's terms and policies. We are not affiliated with or endorsed by Meta. Meta may change or limit platform features, which can affect our services.
4. Acceptable use
- Do not use the services to send spam, unlawful, misleading or harmful content.
- Do not try to access accounts or data that are not yours, or interfere with the service.
- Do not use the services in a way that breaks Meta's policies or applicable law.
5. AI-generated responses
The AI agent prepares responses from the information you provide. Automated responses can contain mistakes. You remain responsible for your business's communication with customers and should review settings and conversations regularly.
6. Fees
[Describe pricing, billing and refunds, or state that fees are set out in each customer's agreement.]
7. Privacy
Our Privacy Policy explains how we handle personal information. Deletion requests are described on our Data Deletion page.
8. Liability
[Set out limitations of liability and warranties appropriate to your services and jurisdiction, reviewed by a legal adviser.]
9. Ending the service
You can stop using the services at any time and disconnect your Facebook Page from Nollon AI. We may suspend access if these terms are broken. When access ends, stored access tokens are removed.
10. Governing law
These terms are governed by the laws of [jurisdiction].
11. Contact
[Registered Company Name], [Registered business address]. Email: nollon@travelcompany.com.