The AI agent platform for business communication
An AI agent platform that helps businesses understand customer messages, reply professionally and keep every enquiry organised.
The platform is in development. It has not been approved by Meta and is not yet available to customers.
First release
Facebook Messenger enquiries
The first version focuses on one job done well: helping a business answer and organise the messages customers send to its Facebook Page.
Messenger enquiry handling
Receive customer messages from an authorised Facebook business Page.
Understanding customer questions
Identify what the customer needs: price, availability, booking or support.
Professional automated responses
Reply in the business's tone using only its approved information.
Collecting customer information
Ask for the details the team needs, such as dates or contact preferences.
Organising and tracking enquiries
Log every conversation with its topic, status and outcome.
Conversation management dashboard
Review, approve, pause and search conversations in one place.
Every Messenger conversation in one place
Messages from your authorised Facebook Page arrive in a clean inbox, with the AI's replies alongside.
- ✓Unread and needs-a-person filters
- ✓Team can reply or take over any time
- ✓Full conversation history
Sarah M.
Do you have availability this Saturday?
Omar K.
How much is the standard package?
Lena P.
Thanks, see you then!
James R.
I haven't heard back about my order
Illustration with sample data
Channels
Where the agent will work
Facebook Messenger comes first. Each additional channel will be added only once it is built and tested.
Facebook Messenger
First channel
Instagram messages
Next channel
WhatsApp Business
Messaging
Website chat
On your own site
Shared inbox
Calendars
For bookings
Payments
Payment status
Webhooks & API
Your own tools
Dashboard
One place for every conversation
Businesses will manage their AI agent from a secure dashboard. A preview with sample data is available now; modules below show what is being built and what is planned.
Open the dashboard preview- Customer inquiry managementIn development
- Facebook Page connectionsIn development
- Conversation historyIn development
- Business analyticsIn development
- Booking informationPlanned
- Payment statusPlanned
- Customer schedulesPlanned
- Account and service informationPlanned
Roadmap
Planned capabilities
These are not available yet. They describe where the platform is designed to go after the Messenger release.
Bookings and appointments
Let customers request and confirm bookings in the conversation.
Payment tracking
Show payment status and send payment reminders.
Customer accounts
Look up customer details and past enquiries.
Services and subscriptions
Manage the services and plans each customer has.
Business schedules
Share opening hours, availability and staff schedules.
B2B client dashboards
A dedicated dashboard for each business client.
More platforms
Additional messaging channels and business tools.
People stay in control
Complaints and uncertain messages go to a person instead of being answered automatically.
Secure by design
Pages connect through Meta's official login. Access tokens stay on the server and are never shown in the browser.
Accurate answers only
The agent answers from the business's approved information and does not invent prices or promises.